Shipping policy
Shipping
Every Vérba order is carefully packed in our Toronto studio and dispatched within 1 business day. A tracking number is sent as soon as your order leaves the studio.
Rates are shown in your local currency at checkout.
Canada
- Complimentary standard shipping on orders $120+ CAD
- Standard shipping — $15 CAD on orders under $120, ships the next business day
- Express shipping — $22 CAD, ships the same business day
- Toronto — free same-day delivery
United States
Choose your carrier at checkout. Rates are in U.S. dollars and based on parcel weight.
| Parcel weight | Purolator Ground (2–5 business days) | DHL Express (1–4 business days) |
|---|---|---|
| Up to 1.3 kg | $22 | $30 |
| 1.3–3.5 kg | $28 | $50 |
| 3.5–6 kg | $39 | $89 |
| Over 6 kg | $55 | $120 |
U.S. import duty on candles
Since August 22, 2026, the U.S. government applies a 50% tariff to candles made in Canada. CUSMA no longer exempts them. The duty is set by U.S. customs, calculated on the value of the candles, and collected by the carrier on delivery, together with any carrier brokerage fees. It is not included in our prices or shipping rates.
Every parcel travels with a full commercial invoice. We’re watching this closely and will update this page the day the rules change.
Europe
We ship to selected European countries via DHL Express.
- Flat $50 CAD DHL Express shipping
- Estimated delivery: 4–7 business days after dispatch
All customs duties, VAT and import taxes are the responsibility of the recipient. They are set by local authorities and may be collected on delivery.
Other countries
Shipping via DHL Express or FedEx, with rates calculated at checkout. Customs duties, VAT and import taxes are the responsibility of the recipient.
Important notice
Customs processing times are outside our control. We provide all required documentation and follow every shipment closely, so your scent arrives as smoothly as possible.
Questions — contact@verba-store.com