Politique de remboursement

Returns
We accept returns within 14 days of delivery for both defective and non-defective products, provided they are unused, in their original condition, and in original packaging.

Exchanges
We offer exchanges for defective or damaged items.

To initiate a return

• Contact us at contact@verba-store.com within 14 days of delivery with your order number and clear photos of the item and packaging.

• The item must be unused, in its original condition, and in its original packaging.

• Customers are responsible for return shipping costs unless the item is defective or damaged.

Refunds
Once we receive and inspect your return, we will process your refund within 7 business days to your original payment method.

Exceptions

• Final sale items are not eligible for return.

• Returns sent without prior approval will not be accepted.

For all return-related questions, reach us at: contact@verba-store.com